TNR may disclose personal information to overseas recipients in order to provide our products and/or services. TNR may also store, process or back-up your personal information on computer servers or networks which are located overseas or in the cloud, including where services are performed by service providers who are located overseas.
It is not practicable to list all countries in which recipients may be located, however, TNR will only disclose your personal information to an overseas recipient where reasonably necessary in order to provide its products and/or services and for administrative, data storage or other business management purposes.
Overseas recipients may have different privacy and data protection standards. However, before disclosing any personal information to an overseas recipient, TNR will take steps reasonable in the circumstances to ensure the overseas recipient complies with the Australian Privacy Principles or is bound by a substantially similar privacy scheme unless you consent to the overseas disclosure or it is otherwise required or permitted by law. If you have any queries or objections to such disclosures, please contact TNR’s Privacy Officer on the details set out in paragraph 11.
TNR may use and disclose your personal information in order to inform you of products and services that may be of interest to you. In the event you do not wish to receive such communications, you can opt out by contacting TNR via the contact details set out in paragraph 11 or through any opt out mechanism contained in a marketing communication to you.
Security of your personal information
TNR takes steps reasonable in the circumstances to ensure that the personal information it holds is protected from misuse, interference and loss and from unauthorised access, modification or disclosure. TNR holds personal information in both hard copy and electronic forms in secure databases on secure premises, accessible only by authorised staff.
TNR will destroy or de-identify personal information in circumstances where it is no longer required, unless TNR is otherwise required or authorised by law to retain the information.
Can you access and correct the personal information that TNR holds about you?
TNR takes steps reasonable in the circumstances to ensure personal information it holds is accurate, up-to-date, complete, relevant and not misleading. Under the Privacy Act, you have a right to access and seek correction of your personal information that is collected and held by TNR. If at any time you would like to access or correct the personal information that TNR holds about you, or you would like more information on TNR’s approach to privacy, please contact TNR’s Privacy Officer on the details set out in paragraph 11 below or the Partner who manages your relationship with TNR. TNR will grant access to the extent required or authorised by the Privacy Act or other law and take steps reasonable in the circumstances to correct personal information where necessary and appropriate.
To obtain access to your personal information:
- you will have to provide proof of identity to ensure that personal information is provided only to the correct individuals and that the privacy of others is protected;
- TNR requests that you be reasonably specific about the information you require; and
- TNR may charge you a reasonable administration fee, which reflects the cost to TNR, for providing access in accordance with your request.
TNR will endeavour to respond to your request to access or correct your personal information within 30 days from your request. If TNR refuses your request to access or correct your personal information, TNR will provide you with written reasons for the refusal and details of complaint mechanisms. TNR will also take steps reasonable in the circumstance to provide you with access in a manner that meets your needs and the needs of TNR.